refund policy
At The Feminist Frontline, every item is created just for you through a made-to-order process. This allows us to reduce waste and support sustainable fashion practices. Because of this, we’re unable to accept returns or issue refunds for reasons such as:
Change of mind
Incorrect size selection
Color or design preferences
We encourage you to carefully review product details and our size guides before placing your order.
When We Can Offer a Refund or Replacement
We will happily replace or refund your order if:
Your item arrives damaged or defective
You received the wrong item
To qualify, please contact us within 30 days of delivery at contactthefeministfrontline@gmail.com and include:
Your order number
A clear description of the issue
Photos of the product and packaging showing the problem
If your claim is approved, we will issue a refund to your original payment method or send a replacement at no extra cost.
Lost or Stolen Packages
If your package is lost in transit, we’ll investigate the issue. If confirmed lost, we’ll arrange a replacement or refund. Unfortunately, we can’t refund or replace orders marked as “delivered” by the carrier.
Incorrect Address
Orders returned due to incorrect or incomplete shipping information can be reshipped at the customer’s expense. Please double-check your address at checkout.
Our Commitment
We are committed to making things right when there’s a genuine issue, and we appreciate your understanding of our sustainable, made-to-order approach.